Who we are

At Almaleka Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our online store, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (securely processed by trusted payment gateways — we do not store full card information)

b. Order Information

  • Items purchased
  • Order history
  • Delivery preferences

c. Technical Information

  • IP address
  • Device type
  • Browser type
  • Cookies and browsing activity
  • Website usage and interaction data

2. How We Use Your Information

We use your information to provide and improve our services, including:

Preventing fraud, ensuring secure transactions, and complying with legal obligations

Processing and fulfilling your orders

Sending order confirmations, shipping updates, and support messages

Providing customer service

Improving website performance and user experience

Personalizing offers, promotions, and product recommendations

3. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

  • Encrypted payment processing through certified providers
  • Secure servers and firewalls
  • Restricted access to personal data for authorized staff only
  • Regular monitoring for security vulnerabilities

While we take strong steps to secure your data, no system is 100% guaranteed. By using our site, you acknowledge this risk.

4. Sharing Your Information

We do not sell or trade your personal information.

We may share your data only with trusted third parties when necessary to provide our services:

  • Payment processors
  • Delivery and logistics partners
  • IT and hosting service providers
  • Analytics and marketing service providers (for performance and user experience improvement)

All partners are required to keep your information confidential and secure.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic
  • Improve performance and marketing relevance

You can control cookies through your browser settings, but disabling them may affect certain website features.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Opt-out of marketing emails
  • Withdraw consent for processing (when applicable)

To exercise any of these rights, please contact us at:
📞 01000961804
📧 info@almalekajewellery.com

7. Marketing Communications

With your permission, we may send you:

  • Promotions
  • New product updates
  • Exclusive offers
  • Event announcements

You can unsubscribe anytime using the link in our emails or by contacting customer support.

8. Children’s Privacy

Our online store is not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors.